Key Elements for a Successful Service Analytics Program

This talk will focus on providing the key elements that enable the successful roll out of a self service analytics program at any organization. I'll discuss my tenure at Qualcomm where I led a self service program there for 10 years and grew it to 500 developers, 3000 applications and 15000 end users. I'll also go over other client case studies like the California Department of Public Health and Illumina where we are developing similar self service programs and go over what works and what does not work.