BI Conversational Bot - The High Speed Bridge Between Data and Decision

Customer facing chatbots have been around for a while. From hospitality, home entertainment, HR functions, call centres, to booking tickets for travel - chatbots have been providing excellent customer experience. Application of chatbots in these cases, however robotic, has been successful for a variety of reasons - narrow functionality, limited data sets for processing, pre-structured flows and very rarely a need to present complex analytics to end customers. Now, combined with advancements in Natural Language Processing (NLP) and Machine Learning algorithms, these chatbots display more human like behavior. But, the adoption of chatbots as an on-demand, ‘data-driven decision making’ Business Intelligence (BI) tool has been slow for various reasons. Unlike customer facing chatbots, BI conversational bots are required to address analytical questions that require complex & large amounts of data processing. And the users must be trained on the scope prior to using the bot as well. Also, given the data security concerns, these chatbots cannot be exposed to larger audience for training, hence are less conversational, making the user experience even poorer. At Agilisium, we have been experimenting with chatbot technologies to address this gap for our business consumers – building a truly conversational BI bot. We invite you to meet us at @BigDataDayLA to know more about it and to get a first-hand experience of the demo.