A Step Towards Normalcy Beyond COVID-19 Utilities Moratorium Lift
Emerging Tech
Vishrut Chokshi
Senior Manager, Data Science Enablement & Delivery Lead at Accenture
Neil Parekh
Managing Director in Strategy group at Accenture
Entering the new normal for billing, payment and collections post COVID-19 moratorium. People lost their jobs and could pay their bills and moratoriums put a pause on utilities being shutoff. Who do we turn on? How do we turn on the spigot without flooding the system?